Monday, May 29, 2023
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WP Engine Snags a Stevie Award for Excellence in Servic


At WP Engine, our core values have at all times guided our mission, and one in all our core values is to stay Buyer Impressed in all we do. We goal to amaze our prospects with our service, experience, and transparency, selecting to construct lengthy lasting relationships that assist our prospects succeed.

We’re so honored that the arduous work and dedication of our Buyer Assist workforce has as soon as once more been acknowledged with a Silver Stevie Award For Gross sales & Buyer Service. WP Engine earned its very first Stevie in 2015—a bronze award for our buyer expertise.

Since then, we’ve had the privilege of accepting greater than a dozen Stevie Awards. Every one is a testomony to the necessary work of our Buyer Assist workforce members, who work across the clock to enhance the experiences of those that select to work with us.

Final week, Stevies finalists had been honored throughout a banquet at Caesar’s Palace in Las Vegas, Nevada. WP Engine VP of Technical Assist Bob Beltran was in attendance, together with a couple of different WP Engine workers, and accepted the award on WP Engine’s behalf.

Bob Beltran, WP Engine VP of Technical Support, holds the Silver Stevie Award won by WP Engine’s Customer Support team, flanked by some of his senior Support leaders
WP Engine Assist workforce members maintain the 2023 Silver Stevie Award for Gross sales & Buyer Service. Featured (left to proper) Technical Assist Sr. L2 Tom Kelly, Technical Assist L1 Anna Pocsi, VP of Technical Assist Bob Beltran, Technical Assist L1 Alexandria Martinez, and Technical Assist L2 A’Kwanzaa Blount

“We take nice delight in being Buyer Impressed at WP Engine, and this award is a superb strategy to validate all the arduous work our Buyer Assist workforce does each single day, 24/7/365.” Beltran stated. 

“It’s an honor and a privilege for us to assist our prospects obtain success with WordPress, and I’m past thrilled that our workforce continues to obtain such prestigious recognition from the Stevies.”

Attendees from WP Engine stop and pose for a photo as they enter the Stevie Awards banquet in Las Vegas
Attendees from WP Engine enter the Stevie Awards banquet in Las Vegas

The Stevies symbolize eight completely different branches of awards, every supposed to acknowledge excellence inside the confines of sure enterprise points or geographical areas. 

The annual awards for gross sales and customer support particularly are a possibility to “acknowledge the achievements of contact heart, customer support, enterprise growth, and gross sales professionals worldwide.”

Judging for this 12 months’s awards was carried out by greater than 170 professionals worldwide, and nominees had been sorted into seven specialised judging classes. Every entry was then considered and rated on a scale of 1–10 by no fewer than 5 judges. To earn a Silver distinction, the entry needed to obtain a mean rating of not less than eight. 

Relating to WP Engine’s submission, judges had loads of reward to go alongside. “Wonderful submission!” raved one Stevies choose. “This entry clearly demonstrates the workforce’s success and dedication to customer-inspired initiatives.”

Should you’re excited about becoming a member of our award-winning buyer help workforce, take a look at our careers web page for open roles. Not in Texas? Not an issue! Our workforce is positioned all throughout the globe, and our help professionals gained this Stevie award in an nearly completely work-from-home setting.

Discover out extra about WP Engine’s 24/7/364 stay WordPress help, which places service on the coronary heart of your WordPress web site, constructed on the world’s most trusted managed WordPress internet hosting platform.

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